001 |
|
48230 |
020 |
|
|a0761900306 (alk. paper)
|
020 |
|
|a0761900314 (pbk. :
|
040 |
|
|aDLC|cDLC|dNOU
|
050 |
00
|
|aHF5718|b.W467 1996
|
809 |
|
|pBOOK|dHF5718|e.W467|y1996
|
100 |
1
|
|aWhalen, D. Joel.
|
245 |
10
|
|aI see what you mean :|bpersuasive business communication /|cD. Joel Whalen.
|
260 |
|
|aThousand Oaks, Calif. :|bSage Publications,|cc1996.
|
300 |
|
|axix, 252 p. :|bill. ;|c24 cm.
|
504 |
|
|aIncludes bibliographical references (p. 238-246) and index.
|
650 |
0
|
|aBusiness communication.
|
970 |
01
|
|tAcknowledgments
|
970 |
01
|
|tPreface
|
970 |
11
|
|l1|tThe Central Leverage Points of Effective Communication|p1
|
970 |
11
|
|l2|tEffective Communication: Symbolically Sharing Your Personal Experience|p12
|
970 |
11
|
|l3|tThe Search for Meaning: Symbols Get Meaning From Social Experience|p36
|
970 |
11
|
|l4|tWhen You're Afraid to Communicate: Understanding Anxiety and Fear|p61
|
970 |
11
|
|l5|tManaging Speech Anxiety: Action Steps You Can Take|p71
|
970 |
11
|
|l6|tFirst, People Must Believe You: Managing Your Credibility|p97
|
970 |
11
|
|l7|tOral Communication: The Words You Say Are Less Than 10% of the Message|p117
|
970 |
11
|
|l8|tStrategies for Developing Messages: What You're Going to Say|p138
|
970 |
11
|
|l9|tStrategies for Formatting Presentations: How You Say It|p158
|
970 |
11
|
|l10|tMessage Delivery: Performing the Presentation|p177
|
970 |
11
|
|l11|tVisual Tools for Presentation|p190
|
970 |
11
|
|l12|tWriting Memos With High Communication Factor|p201
|
970 |
11
|
|l13|tWriting Reports With High Communication Factor|p209
|
970 |
11
|
|l14|tWriting With High Communication Factor|p216
|
970 |
11
|
|l15|tBecoming the Great Communicator: Some Special Words to Participants in Dr. Whalen's Effective Communication Classes and Workshops|p221
|
970 |
11
|
|l16|tA Message to DePaul Kellstadt Graduate School of Business Students: Effective Communication (KGSB 499)|p229
|
970 |
11
|
|tAppendix: "Preparing to Present" Audience Check List|p236
|
970 |
01
|
|tIf You'd Like to Learn More|p238
|
970 |
01
|
|tBibliography|p239
|
970 |
01
|
|tIndex|p247
|
970 |
01
|
|tAbout the Author|p251
|
971 |
|
|d19980821
|
095 |
|
|bLBA|cE010893|dHF5718|e.W467|pBOOK|y1996|fYULIKO|zB|m0|tLCC
|