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|aDigital reference service in the new millennium :|bplanning, management, and evaluation /|cedited by R. David Lankes, John W. Collins III, Abby S. Kasowitz.
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|aNew York :|bNeal-Schuman Publishers,|cc2000.
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| 300 |
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|axx, 246 p. :|bill. ;|c23 cm.
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| 440 |
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|aThe new library series ;|vno. 6
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| 504 |
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|aIncludes bibliographical references and index.
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0
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|aElectronic reference services (Libraries)|zUnited States|xPlanning.
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|aElectronic reference services (Libraries)|zUnited States|xManagement.
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|aElectronic reference services (Libraries)|zUnited States|xEvaluation.
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|aLankes, R. David.
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|aCollins, John William,|d1948-
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|aKasowitz, Abby S.
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