| 008 |
|
020507s2002 nyua b 001 0 eng |
| 010 |
|
|a 2002005808
|
| 020 |
|
|a1555704441 (pbk. : alk. paper) :|cUSD65.00
|
| 035 |
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|a20020058 8
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| 040 |
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|aDLC|cDLC|dDLC|dNOU
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| 050 |
00
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|aZ711.47|b.M46 2002
|
| 082 |
00
|
|a025.5/24|221
|
| 092 |
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|aZ711.47/.M46/2002////E013287
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| 095 |
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|bLBA|cE013287|dZ711.47|e.M46|pBOOK|y2002|n2033|fHCL|zB|m0|tLCC
|
| 100 |
1
|
|aMeola, Marc,|d1968-
|
| 245 |
10
|
|aStarting and operating live virtual reference services :|ba how-to-do-it manual for librarians /|cMarc Meola, Sam Stormont.
|
| 260 |
|
|aNew York :|bNeal-Schuman Publishers,|cc2002.
|
| 300 |
|
|axiii, 167 p. :|bill. ;|c28 cm.
|
| 490 |
1
|
|aHow-to-do-it manuals for librarians ;|vno. 118
|
| 504 |
|
|aIncludes bibliographical references and index.
|
| 505 |
0
|
|aWhat is live virtual reference? -- Why offer live virtual reference? -- What are the five models of live virtual reference? -- Planning for live virtual reference -- Gathering information -- Deciding on a staffing model -- Selecting software -- Training -- Launch and marketing -- Evaluating.
|
| 650 |
0
|
|aInternet in library reference services.
|
| 650 |
0
|
|aElectronic reference services (Libraries)
|
| 700 |
1
|
|aStormont, Sam,|d1951-
|
| 809 |
|
|pBOOK|dZ711.47|e.M46|y2002
|
| 830 |
0
|
|aHow-to-do-it manuals for libraries ;|vno. 118.
|
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