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Resolving conflict and disputes [videorecording] / produced by VEA Productions ; Chip Taylor Communications.

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The final part of this dramatization continues as we see problems arising, which could lead to a potentially serious dispute. Here we are learn remedies that include 1) identifying the cause and taking immediate action, as well as minimizing the risk of recurrence, 2) investing in honest communication and understanding, and 3) taking responsibility negotiating a cooperative 'Win-Win' situation.
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