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|aTravers, Max.
|
| 245 |
14
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|aThe new bureaucracy :|bquality assurance and its critics /|cMax Travers.
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| 260 |
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|aBristol :|bPolicy,|cc2007.
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|avi, 202 p. :|bill. ;|c25 cm.
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|aIncludes bibliographical references (p. 185-195) and index.
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|aTotal quality management in government.
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|aPublic administration|xQuality control.
|
| 650 |
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|aOrganizational change.
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| 095 |
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