001 |
|
10145 |
010 |
|
|a84003711
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020 |
|
|a0471904031|c: |22.80
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035 |
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035 |
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050 |
0
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|aHD9980.5
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809 |
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|pBOOK|dHD9980.5|e.N67|y1984
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100 |
10
|
|aNormann, Richard|d, 1943-
|
245 |
10
|
|aService management|b: strategy and leadership in service businesses|c/ Richard Normann.
|
260 |
0
|
|aChichester [West Sussex]|a; New York|b: Wiley|c, c1984.
|
300 |
|
|axii, 143 p.|b: ill.|c; 24 cm.
|
650 |
0
|
|aService industries|x--Management.
|
095 |
|
|aLB|bLBA|cE001514|dHD9980.5|e.N67|pBOOK|y1984|fBIB|zB|m0|tLCC
|