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20050106085953.0 |
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|a2004019679
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|a0071441883 (pbk. : alk. paper) :|cUS16.95
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|a2004019679
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|aDLC|cDLC|dDLC
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|apcc
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|aHF5415.32|b.S75 2005
|
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|a658.8/342|222
|
809 |
|
|pBOOK|dHF5415.32|e.S74|y2005
|
100 |
1
|
|aStinnett, Bill.
|
245 |
10
|
|aThink like your customer :|ba winning strategy to maximize sales by understanding how and why your customers buy /|cBill Stinnett.
|
260 |
|
|aNew York :|bMcGraw-Hill,|cc2005.
|
300 |
|
|axxiv, 261 p. :|bill. ;|c23 cm.
|
505 |
0
|
|aWhy customers buy -- What customers think about -- What customers really want -- How customers perceive value and risk -- The cause and effect of business value -- The value of customer relationships -- How customers buy -- The sales process--redefined -- Anatomy of a buying decision -- Reverse-engineering the buying process -- Elevating the buying process -- Accelerating the buying process.
|
650 |
0
|
|aConsumer behavior.
|
650 |
0
|
|aSelling.
|
650 |
0
|
|aCustomer relations.
|
650 |
0
|
|aCustomer loyalty.
|
856 |
42
|
|3Publisher description|uhttp://www.loc.gov/catdir/description/mh051/2004019679.html
|
856 |
42
|
|3Contributor biographical information|uhttp://www.loc.gov/catdir/bios/mh051/2004019679.html
|
856 |
41
|
|3Table of contents|uhttp://www.loc.gov/catdir/toc/ecip0422/2004019679.html
|
095 |
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|aNOU|bLBA|cE014401|dHF5415.32|e.S74|pBOOK|y2005|n469|zB|m0|tLCC
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