008 |
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120430s2011 nyua b 001 0 eng |
020 |
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|a1606490974 (pbk.)
|
020 |
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|a1606490982 (ebk.)
|
020 |
|
|a9781606490976 (pbk.)
|
020 |
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|a9781606490983 (ebk.) :|cNT2137
|
035 |
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|a(OCoLC)792745831
|
040 |
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|aOUN|cOUN|dNOU
|
050 |
4
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|aHD59.5|b.B687 2011
|
082 |
04
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|a659.2|223
|
095 |
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|aLB|bLBF|pbook|dHD59.5|eB779|y2011|cE017117|f知訊|n贈
|
100 |
1
|
|aBoutilier, Robert,|d1950-
|
245 |
12
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|aA stakeholder approach to issues management /|cRobert Boutilier.
|
250 |
|
|a1st ed.
|
260 |
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|aNew York, N.Y. :|bBusiness Expert Press,|c2011.
|
300 |
|
|ax, 172 p. :|bill. ;|c23 cm.
|
490 |
0
|
|aStrategic management collection,|x2150-9611
|
504 |
|
|aIncludes bibliographical references (p. [155]-167) and index.
|
505 |
0
|
|aPreface -- 1. Why a stakeholder approach to managing issues? -- 2. Where do issues come from? -- 3. Social capital in stakeholder networks -- 4. Getting the data -- 5. Summarizing the data -- 6. Developing strategies for specific issues and their stakeholders -- 7. General issues management strategies and metastrategies -- Notes -- References -- Index.
|
520 |
|
|aOffers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
|
650 |
0
|
|aCustomer relations.
|
650 |
0
|
|aIssues management.
|
650 |
0
|
|aSocial networks.
|
856 |
41
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|zBusiness Expert Press electronic resource|uhttp://portal.igpublish.com/iglibrary/search/BEPB0000085.html
|