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|aBusiness process implementation :|bbuilding workflow systems /|cMichael Jackson and Graham Twaddle
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|a[New York] :|bACM Press ;|aHarlow, England ;|aReading, Mass. :|bAddison-Wesley,|cc1997
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|axvii, 238 p. :|bill. ;|c25 cm
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|aACM Press books
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|aIncludes index
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|aReengineering (Management)
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|aTwaddle, Graham
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