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090313s2009 enk s 000 0 eng d |
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|a0230584608 (electronic bk.)
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|a9780230584600 (electronic bk.)
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7
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|a10.1057/9780230584600|2doi
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040 |
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|aUKPGM|beng|cUKPGM|dN|dEBLCP|dYDXCP|dNOU
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041 |
1
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|aeng|hspa
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049 |
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|aAPTA
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050 |
4
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|aML1747.8.M32|bM86 2009eb
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082 |
04
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|a792.506/8|222
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100 |
1
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|aMuñoz-Seca, Beatriz,|d1953-
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245 |
14
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|aThe new operational culture|h[electronic resource] :|bthe case of the theatre industry /|cBeatriz Muñoz-Seca and Josep Riverola
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260 |
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|aHoundmills, Basingstoke, Hampshire ;|aNew York, NY :|bPalgrave Macmillan,|c2009.
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300 |
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|a1 online resource (xii, 270 p.)
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500 |
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|aDescription based on print version record.
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505 |
0
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|aA new operational culture -- The Teatro Real -- The Teatro Real's mission -- The mission's concepts -- The leading characters -- Understanding our characters -- The operational dream and a 5-star service -- Achieving a 5-star service -- Operations -- The structure of operations --Operations management and translation -- Profile of the operations manager -- The innovation process -- Implementing innovation -- Rehearsal and training -- The RT concept -- The creative process : the opera Don Giovanni -- Basic concepts of the creative process -- Relevance and operational culture -- Talent management and operational culture -- The management style of the Teatro Real's operations management -- Managementstyle -- The icosalogue -- Epilogue conversations with Maestro Lopez Cobos.
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|aWe are on the threshold of a new revolution in company Pperations Management. The 20th century was the century of 'workforce', but the 21stcentury protagonist is 'brain power'. Managing this brain power demands a dramatic paradigm shift. In the face of this challenge, the authorsturned to theworld of theatre, searching for inspirations and examples to show the way, and in Madrid's Teatro Real they found a management style very much in tune with the new times. This is a must read for managers who want their operations to be effective and their people to take great care of their commitments (clients in particular); to enthuse daily over a job well done and to find satisfaction in shared success. It provides a fascinating journey through the concepts of the new operational culture andis indispensable for attaining a world-class competitive advantage.
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610 |
20
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|aTeatro Real (Madrid, Spain)|xManagement.
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655 |
7
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|aElectronic books.|2local
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700 |
1
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|aRiverola, Josep,|d1940-
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776 |
08
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|iPrint version:|aMuñoz-Seca, Beatriz, 1953-|tNew operational culture.|dHoundmills, Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2009|z9780230220966|w(DLC) 2008030141|w(OCoLC)237325026
|
809 |
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|pEB|dML1747.8.M32|y2009
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856 |
40
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|3Palgrave Connect|uhttp://www.palgraveconnect.com/doifinder/10.1057/9780230584600|zaccess to fulltext (Palgrave)
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