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Close to the customer : 25 management tips from the other side of the counter
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980702s1992 us a 00100 eng |
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|a0786310049
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|a1031763
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|a空中大學|cNOU
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|aeng
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00
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|aHF5415.5
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809 |
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|pBOOK|dHF5415.5|e.D65|y1992
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|aDonnelly, James H.
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|aClose to the customer|b: 25 management tips from the other side of the counter|c/ James H. Donnelly, Jr.
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|achicage|b: Irwin|c, c1992.
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|ax, 214p.|c; 21 cm.
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|aCustomer service|x--Management
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|aConsumer satisfaction
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|aSupervisionof employees
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|aLeadership.
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|aHL|bHLA|cRE00168|dHF5415.5|e.D65|pBOOK|y1992|fLAI|zB|m0|tLCC
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