008 |
|
s1993 a 000010eng |
010 |
|
|a92076103
|
020 |
|
|a0963626809
|
040 |
|
|aJDY|cJDY|dSPP
|
050 |
0
|
|aHF5415.5|b.T72 1993
|
082 |
04
|
|a381.3|bT785
|
095 |
|
|aLB|bLBA|cE006169|dHF5415.5|eT72|pBOOK|y1993|fCLOUD|zB|n674|tLCC
|
095 |
|
|aLB|bLBA|cE006173|dHF5415.5|eT72|pBOOK|y1993|kc.2|fCLOUD|zB|n674|tLCC
|
100 |
1
|
|aTschohl, John.
|
245 |
14
|
|aThe customer is boss :|ba practical guide for getting what you paid for and more /|cJohn Tschol.
|
260 |
|
|aMinneapolis, Minn. :|bBest Sellers Pub.,|c[1993].
|
300 |
|
|a219 p. ;|c24 cm.
|
650 |
0
|
|aCustomer relations.
|
650 |
0
|
|aCustomer service.
|
650 |
0
|
|aConsumer education.
|
809 |
|
|pBOOK|dHF5415.5|eT72|y1993
|