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20210621111636.0 |
010 |
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|a 2008011683
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020 |
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|a9780071592789 (alk. paper)
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020 |
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|a9780071641753
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040 |
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|aDLC|cDLC|dDLC|dNOU
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0
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|aeng
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050 |
00
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|aHF5415.5|b.L585 2008
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082 |
00
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|a658.8/12|222
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100 |
1
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|aLivingston, Bob,|d1937-.
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245 |
10
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|aHow you Do... What you Do:|bCreate Service Excellence that Wins Clients for Life/|h[electronic resource]/|cby Bob Livingston.
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260 |
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|aNew York :|bMcGraw-Hill,|cc2008.
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300 |
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|axi, 296 p. :|bill.
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440 |
0
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|amcgraw-hill e-book
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650 |
0
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|aCustomer relations.
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650 |
0
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|aCustomer services.
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655 |
7
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|aElectronic books.|2local.
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809 |
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|pEB|dHF5415.5|eL786|y2008
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856 |
40
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|uhttps://lb30.libraryandbook.net/Book_detial/EB978007159278901|zClick for full text (McGrawHill)
|