005 |
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20220620161754.0 |
020 |
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|a9781441916396 (paper)
|
020 |
|
|a9781441916402 (electronic bk.)
|
050 |
04
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|aHF5415.335|b.G857 2010
|
100 |
1
|
|aGrigoroudis, Evangelos.
|
245 |
10
|
|aCustomer satisfaction evaluation|h[electronic resource] :|bmethods for measuring and implementing service quality /|cby Evangelos Grigoroudis, Yannis Siskos.
|
260 |
|
|aBoston, MA :|bSpringer Science+Business Media, LLC,|c2010.
|
300 |
|
|axii, 313 p. :|bill., digital ;|c25 cm.
|
440 |
0
|
|aInternational series in operations research & management science,|x0884-8289 ;|v139
|
440 |
0
|
|aSpringer eBooks
|
650 |
0
|
|aConsumer satisfaction|xEvaluation|xData processing.
|
650 |
0
|
|aConsumer satisfaction|xEvaluation|xStatistical methods.
|
650 |
0
|
|aMarketing research|xStatistical methods.
|
650 |
14
|
|aEconomics/Management Science.
|
650 |
24
|
|aBusiness/Management Science, general.
|
650 |
24
|
|aOperations Research, Mathematical Programming.
|
650 |
24
|
|aOperations Research/Decision Theory.
|
700 |
1
|
|aSiskos, Yannis.
|
710 |
2
|
|aSpringerLink (Online service)
|
773 |
0
|
|tSpringer eBooks
|
809 |
|
|pEB|dHF5415.335|eG857|y2010
|
856 |
40
|
|uhttp://dx.doi.org/10.1007/978-1-4419-1640-2
|
950 |
|
|aBusiness and Economics (Springer-11643)
|