001 |
|
96970 |
020 |
|
|a1573879258 (electronic bk.)
|
020 |
|
|a9780910965804 (p-ISBN)
|
020 |
|
|a9781573879255 (electronic bk.)
|
040 |
|
|aN|T|beng|cN|T|dOCLCQ|dNOU
|
050 |
4
|
|aHF5415.5|b.G652 2008eb|cG618
|
082 |
04
|
|a658.8/12|222
|
809 |
|
|pEB|dHF5415.5|eG618|y2008
|
100 |
1
|
|aGoldenberg, Barton J.
|
245 |
10
|
|aCRM in real time|h[electronic resource] :|bempowering customer relationships /|cBarton J. Goldenberg.
|
260 |
|
|aMedford, N.J. :|bInformation Today,|cc2008.
|
300 |
|
|a1 online resource (xv, 368 p.)
|
500 |
|
|a"CyberAge Books"--P. [4] pf cover.
|
500 |
|
|aDescription based on print version record.
|
500 |
|
|aIncludes index.
|
650 |
0
|
|aCustomer relations|xManagement.
|
650 |
0
|
|aCustomer relations.
|
776 |
08
|
|iPrint version:|aGoldenberg, Barton J.|tCRM in real time.|dMedford, N.J. : Information Today, c2008|z9780910965804|z0910965803|w(DLC) 2008005276|w(OCoLC)191847165
|
856 |
40
|
|3NetLibrary|uhttp://www.netlibrary.com/ebook_info.asp?product_id=253113
|